Privacy Policy
This Privacy Policy describes the policies and procedures of Feeding with Love (“we”, “our” or “us”) on the collection, use and disclosure of your information on www.feedingwithlove.com (the “Site”) and the services, features, content or materials we offer (together with the Site, the “Services”).
We receive information about you from various sources, including: (i) if you register for the Site and the Services, through your user account on the Services (your “Account”); (ii) your use of the Services generally; and (iii) from various third party websites and other services. All defined terms not defined herein shall have the meaning ascribed to them in the Terms of Service, available at https://www.feedingwithlove.com/terms.
What does our policy cover?
This Privacy Policy covers Feeding with Love’s processing of Personal Data that Feeding with Love gathers when you are accessing and using the Services. As used in this Privacy Policy, “Personal Data” means any information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure.
This Privacy Policy also covers Feeding with Love’s treatment of any Personal Data that Feeding with Love’s business partners share with Feeding with Love or Feeding with Love’ shares with its business partners. This Privacy Policy does not apply to the practices of third parties, and their sites, services or applications that Feeding with Love does not own or control, or to individuals that Feeding with Love does not employ or manage (“Third Parties”). While we attempt to provide access only to those Third Parties that share our respect for your privacy, we cannot take responsibility for the content, actions or privacy policies of those Third Parties. We encourage you to carefully review the privacy policies of any Third Parties you access.
If you are a resident of the European Union, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under European Union Regulation (EU) No. 2016/679 of 27 April 2016, also known as the General Data Protection Regulation or GDPR (the “GDPR”) with respect to your Personal Data, as outlined below. Feeding with Love may be the controller of your Personal Data processed in connection with the Services for purposes of the GDPR. If you have any questions about this Privacy Policy or whether any of the following applies to you, please contact us at info@feedingwithlove.com.
Note that we may also process Personal Data of our users’ own customers, end users, or employees in connection with our provision of services to customers, in which case we are the processor of Personal Data for purposes of the GDPR. If we are the processor of your Personal Data (i.e., not the controller) for purposes of the GDPR, please contact the controller of your Personal Data (i.e., the user or individual providing the course, product, or other offering in connection with which you provided your Personal Data) in the first instance to address your rights with respect to such data.
What Personal Data does Feeding with Love Collect From You?
We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services. Information we collect directly from you: We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:
- First and last name
- Email address
- Blling zip code and/or country of residence
By providing Personal Data of others to Feeding with Love, you represent that you have authority to do so. All information that you enter or upload about your non-users will be covered by Feeding with Love’s Terms and Conditions, accessible at xy.com, this Privacy Policy, and where applicable, the EU Data Processing Addendum. We disclaim responsibility for the information of others that you provide to us in the course of your use of the Services.
In order to collect payments on your behalf from your customers, and provide payments to you, we, using Stripe and Paypal as a third-party payment processors, collect payment information from you, your attendees and customers, your vendors, and other parties to whom we provide payments on your behalf and from whom we collect payments on your behalf. This information is used solely to collect and provide payments related to the Services, and is only stored by Stripe and Paypal.
Information we receive from third party sources: We have built services from some third parties into the Site, and those third parties provide us with Personal Data about you, such as the following:
- Account information for third party services: If you interact with a third party service when using our Services, such as if you use a third party service to log-in to our Services (for example, signing up for an account with Facebook Connect), or if you share content from our Services through a third party social media service, the third party service will send us information about you, such as information from your public profile, if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third party service.
- Information from our advertising partners: We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our Site and Services.
- Information from our service providers: We receive information collected by third parties about your use of the Services. For example, we may use analytics service providers to analyze how you interact and engage with the Services and our advertisements, so we can learn and make enhancements to offer you a better experience. Some of these entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, which may include tracking activity across time and unaffiliated properties, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. Third parties may also help us provide you with customer support, and provide us with information so that we may help you use our Services.
Information we automatically collect when you use our Services: Some Personal Data is automatically collected when you use our Services, such as the following:
- IP address
- Device identifiers
- Web browser information
- Page view statistics
- Browsing history
- Usage information and click tracking
- Transaction information (e.g. transaction amount, date and time such transaction occurred)
- Cookies and other tracking technologies
- Log data (e.g. access times, hardware and software information)
How Do We Use Your Personal Data?
We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:
- Communicate with you about the Services
- Protect against or deter fraudulent, illegal or harmful actions
- Contact you about Service announcements, updates or offers
- Personalize website content and communications based on your preferences
- Provide support and assistance for the Services
- Discover others who might be interested in the Services
- To identify trends and other statistical information that may be useful to our business
- Comply with our legal or contractual obligations
- Resolve disputes
- Enforce our Terms of Service (including, for clarity, the Privacy Policy and, where applicable, the EU Data Processing Addendum)
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.
Contractual Necessity: We process the following categories of Personal Data as a matter of “contractual necessity,” meaning that we need to process the data to perform under our Terms of Service with you, which enables us to provide you with the Services. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data.
- First and last name
- Email address
- User Content (which can include Personal Data if you include Personal Data in such content)
- IP address
- Billing zip code and/or country of residence
Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties.
- First and last name
- Email address
- IP address
- Billing zip code and/or country of residence
Examples of these legitimate interests include:
- Protection from fraud or security threats
- Operation and improvement of our business, products and services
- Marketing of our products and services, directly to you and to others
- Provision of customer support
- Compliance with legal obligations
- Completion of corporate transactions
Consent: In certain instances, we process Personal Data based on the consent you explicitly provide at the time of data collection. We will clearly indicate when we are processing Personal Data based on your consent at the point and time of collection.
Other Processing Grounds: Occasionally, we may also need to process Personal Data to comply with a legal obligation, protect your vital interests or those of other data subjects, or carry out a task in the public interest.
How and With Whom Do We Share Your Data?
We share Personal Data with vendors, third party service providers and agents who work on our behalf and provide us with services related to the purposes described in this Privacy Policy or our Terms of Service. These parties include:
- Payment processors
- Fraud prevention service providers
- Analytics service providers
- Hosting service providers
- Marketing service providers
- Email providers
- Staff augmentation and contract personnel
We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:
- Other users (where you post information publicly or as otherwise necessary to effect a transaction initiated or authorized by you through the Services)
- Social media services (if you interact with them through your use of the Services)
- Third party business partners who you access through the Services, including vendors
- Other parties authorized by you
We also share Personal Data when we believe it is necessary to:
- Comply with applicable law or respond to valid legal processes, including requests from law enforcement or other government agencies.
- Protect our business, ourselves, or our users, such as by enforcing our Terms of Service, preventing spam or other unwanted communications, and investigating or protecting against fraud. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- Maintain the security of our products and services.
As part of the Services, you will receive from Feeding with Love email and other communications. You acknowledge and agree that by availing yourself of the Services, you allow Feeding with Love to send you email and other communication that it determines in its sole discretion relate to your use of the Services.
How Long Do We Retain Your Personal Data?
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.
What Security Measures Do We Use?
We aim to protect Personal Data by implementing appropriate technical and organizational measures tailored to the type of Personal Data and the processing activity involved. You are responsible for preventing unauthorized access to your Account and Personal Data by carefully selecting and protecting your password, and by limiting access to your device and browser, signing off after completing your session.
We strive to ensure that user account information remains private. However, Feeding with Love cannot guarantee the absolute security of any Account information. Unauthorized access or use, hardware or software failures, and other factors may compromise the security of user information at any time.
What Do Users in the European Union Need to Know?
Rights Regarding Your Personal Data
By law, users in the European Union, United Kingdom, Lichtenstein, Norway, or Iceland have certain rights with respect to their Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email us at info@feedingwithlove.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
- Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by emailing info@feedingwithlove.com.
- Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data by emailing info@feedingwithlove.com. You may also be able to correct some of this information directly by making updates to your account.
- Erasure: You can request that we erase some or all of your Personal Data from our systems.
- Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
- Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
- Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.
- Restriction of Processing: You can ask us to restrict further processing of your Personal Data.
- Right to File Complaint: You have the right to lodge a complaint about Feeding With Love’s practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.
Transfers of Personal Data
The Services are hosted and operated in Slovenia through Feeding with Love and its service providers, and if you do not reside in the EU, laws in the EU may differ from the laws where you reside. By using the Products/Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Feeding with Love in Slovenia, and will be hosted on Slovenian servers, and you authorize Feeding with Love to transfer, store and process your information to and in Slovenia, and possibly other countries.
What If You Have Questions Regarding Your Personal Data?
If you have any questions about this Privacy Policy or our data practices generally, please contact us using the following information:
Latte Mandi s.p.
info@feedingwithlove.com
Vrbnje 2
4240 Radovljica
Slovenia
Changes to this Privacy Policy:
Feeding with Love may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Data, we will notify you by posting an announcement on our Site or Services or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.